Privacy Policy & Terms of Sale

TL;DR: gon pulvo only collects what’s needed to fulfill your order and stay in touch if you ask. Payments are handled securely by Stripe. Digital items can’t be refunded once delivered, but physical items are replaceable if damaged or lost. We don’t sell your data, we keep as little as possible, and you can ask to have it deleted anytime.

Last updated: November 2025

1. Overview

This page explains how gon pulvo (operated by SXJMusic) handles information, orders, and payments made through this website. The goal is simple: collect only what’s needed to fulfill orders, communicate with customers, and respect everyone’s privacy.

2. What We Collect

Basic contact details you provide at checkout (first name, email, phone number).
Shipping address — only when needed for physical delivery.
Payment data processed securely by Stripe (we never see or store card info).
Anonymous analytics (page views, country, device) for site performance only.

3. How We Use Your Information

To process and deliver your order or download.
To contact you about order updates or issues.
To send optional creative updates if you opt in.

We never sell, rent, or share your data with third parties for marketing.

4. International Customers

gon pulvo operates from the United States. For customers in the EEA, UK, or other regions with privacy laws, personal data is processed based on:

Contract necessity — completing your order.
Consent — when you join a mailing list or contact us directly.
Legitimate interest — maintaining secure and reliable site operations.

Stripe may transfer data internationally under GDPR-approved safeguards.

5. Data Retention & Purging

We keep only the information required for fulfillment and tax records. After an order is complete:

We remove full shipping addresses and payment details.
We retain only first name, email, and phone number.
Older data is purged regularly to minimize storage of personal info.

To request deletion of your remaining data, email contact@gonpulvo.com.

6. Your Rights

You can request to access, correct, delete, or download your data at any time by emailing contact@gonpulvo.com.

7. Cookies & Analytics

This site uses only functional cookies and anonymized analytics. You can block cookies in your browser and still use the store normally.

8. Payments & Security

All payments are processed by Stripe, a PCI-compliant payment provider. gon pulvo never stores payment information. Stripe’s own privacy policy governs how payment data is handled.

9. Terms of Sale

All prices are listed in USD unless noted otherwise.
Digital items (downloads, certificates) are delivered automatically after purchase.
Physical items are shipped from the U.S. using standard postal services.
International buyers are responsible for any customs duties or import fees.

Orders cannot be canceled once fulfilled. For questions about your order, contact contact@gonpulvo.com.

10. Refunds & Replacements

Refunds are available for defective or missing physical items within 14 days of delivery.
Digital items (downloads, certificates, NFTs) are non-refundable once delivered.
If an item arrives damaged, send a clear photo to contact@gonpulvo.com for replacement or credit.
For international packages delayed by customs, refunds are handled on a case-by-case basis.

11. Contact

For privacy questions, order issues, or data requests:
Email: contact@gonpulvo.com
Operator: SXJMusic / gon pulvo, Washington State, USA.